• Household Management: This employee is responsible for the oversight, impeccable cleanliness and upkeep of the house, storage areas and outer areas. Must maintain strict compliance with health and safety requirements and standards to meet best practices. Is responsible for ensuring shelters have needed groceries and supplies, and being aware of all household needs. The House Manager is included in the on-call rotation, for emergencies and major client concerns for overnight and weekend staff.
• Records Keeping: This employee will maintain complete and thorough records having to do with community living, budget, and shelter projects.
• Resident Liaison: This employee will be responsible for making sure that clients understand their rights and responsibilities in community living.
• In Kind Donations: This employee assists the Facilities Coordinator with the receipt and oversight of non-cash donations that come into the shelter. Helps coordinate volunteers in sorting and organizing donations in the storage building and basements. Maintains items on site for residents.
• Transportation: This employee is responsible for overseeing the maintenance, usage, and cleanliness of the agency vehicles.
• Trauma Informed Spaces: This employee is responsible for ensuring the shelter space is set up as a trauma-informed, family friendly environment. This includes collaborating with the Facilities Coordinator to decorate, organize and maintain the facility and grounds.
• Crisis Intervention: This employee’s responsibilities include answering the door and the crisis and business line; performing telephone intakes, to include admission approval to the shelter, and client intakes.
• Any other assigned duties.

Safe Harbor champions equity in all public and private responses to domestic violence. We are committed to serving all survivors of domestic violence regardless of race, ethnicity, national origin, culture, gender, sexual identity, age, ability, or faith. We serve the entire community in their individually unique circumstances, and we strive to meet each person in the place from which they can begin their healing journey. Safe Harbor also cultivates an internal community that honors understanding, compassion, acceptance, and belonging. These values ground our mission to assist and advocate for victims of domestic violence and their families from all backgrounds and to fulfill our vision to influence a culture where all people feel safe and valued in their relationships.

High school diploma or equivalent required. Must be physically capable to lift to 50 lbs., navigate stairs and perform all tasks related to this position. Maturity, flexibility, and interpersonal skills necessary to work in a crisis oriented, stressful environment is essential.

This position carries the responsibility of the daily management of the physical facility, assuring that it is a clean, safe environment, utilizing the support of clients and volunteers. Assures that household and client needs are met including food, supplies, and other necessities. This is a full-time salary, non-exempt position eligible for full benefits.

Reports To: Director of Shelter Operations